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Irate customer blames Tesla Motors Inc (NASDAQ:TSLA) for nightmare car

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By on Us News

A customer in San Diego bought a Tesla Motors Inc (NASDAQ:TSLA) car off an auction for almost half the price but now he can’t do anything to sell it off to someone else, simply because the company isn’t activating the car. The model 2012 Model S Signature which he got for $50,000 cost him a lot more as he spent over 8 thousand fixing it.

Tesla Motors Inc (NASDAQ:TSLA)’s policy states that a customer will have to deal with the company itself, not any car dealers if there is a problem with the car as they sell directly. If there are any fixes needed, only a Tesla Motors Inc (NASDAQ:TSLA) certified mechanic can fix it. No car dealer is allowed to interfere. That has been a hurdle for the car owner as he claims no one will sell him spare parts or for that matter even fix his car, to get it to start. Tesla Motors Inc (NASDAQ:TSLA) has left him with no choice.

An insurance company speculated that the car he just bought was a loss in itself. To add more woes to his already deteriorated situation, his car wouldn’t start and he can’t get it fixed from a simple repairman. Tesla (NASDAQ:TSLA) wants him to sign a liability release form before checking it but it doesn’t state whether it could successfully fix the car or not. Moreover he thinks that the car would not be returned to him, and neither would he be reimbursed in any way. The form also states that the company will have the final say whether the car is fit for the road or not.

Car dealers are saying that this person shouldn’t have bought the car in the first place, as the car is a salvage title (a damaged vehicle which has lost all claims by the insurance companies). The customer must have had some know-how about the technicalities of such cars before purchasing. They also said that such cars are dangerous to everyone on the road. It’s practically a form of swindling a customer into buying a dangerous vehicle without proper disclosure.

Tesla Motors Inc (NASDAQ:TSLA)’s terms are justified because they always emphasize on the safety of the people on the road and the driver itself. Anything dangerous with their brand name on it would reflect badly on them. Hence it’s always their call to deem the vehicle fit for driving or not. The owner of the car says that he would have never bought it had he known about Tesla Motors Inc (NASDAQ:TSLA)’s policy. He said that the car can be fixed easily, if only any mechanic or car dealer would be allowed to look into it.

The owner says that he has spent a lot on this car and is not planning to spend anymore. He wants to sell it off but no one would buy it. He said that he would press Tesla Motors Inc (NASDAQ:TSLA) to give him his money back or repair the car for him. But is it even right to hold Tesla Motors Inc (NASDAQ:TSLA) responsible for all this?

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